General terms and conditions of sale

This site is published by Tattoo Crossover, whose registered office is La Grande Couperie - 85610 La Bernardière, registered in the register of La Roche sur Yon under the number 825 037 369 00014 
The present general conditions of sale define the rights and obligations of the parties within the framework of sales made via the site www.tattoo-crossover.com. They regulate all the steps necessary for the placing and follow-up of the order.
It is specified that you can save or print the present general terms and conditions of sale.
Tattoo Crossover reserves the right to adapt or modify these general terms and conditions of sale at any time. In the event of modification, the general terms and conditions of sale in force on the day the order is placed will be applied to each order.

The order

The order can only be registered on the site if you have clearly identified yourself by entering your login and password.
You can only place your order online from the references present on the website.
Products are sold within the limit of available stocks. In the event of unavailability of a reference after validation of your order, Tattoo Crossover undertakes to reimburse you for any sums unduly received. You will then only be debited for the amount of the items shipped.
Your order will be processed after validation of payment.
After confirmation of your order, you will have the option of printing an invoice in PDF format. You will also receive an email confirming the registration of your order, with a summary of the items ordered and the delivery address.
All prices are in euros and include VAT. Tattoo Crossover reserves the right to modify them in the event of an increase in charges, in particular the VAT rate, and in the event of a typographical error or obvious data entry.
In addition to the price of the products, you will have to pay a flat-rate contribution to the shipping and handling costs of your order, the amount of which will be specified on the order form before validation of the order. This participation depends on the products ordered (greater participation if you order at least one heavy or bulky product).

Payment

You can choose to pay for your order :

By credit card
Tattoo Crossover accepts French (CB) and international (VISA or MASTERCARD) credit cards.
You indicate the card number, its expiry date and the name of the cardholder. For even more security, you also indicate the control number of the card: the last 3 digits of the number written on the back, near the signature.

Tattoo Crossover offers various delivery services. Tattoo Crossover undertakes to deliver available items as quickly as possible through its delivery service (GLS and Colissimo International). 

Delivery cannot be guaranteed in case of force majeure as defined by jurisprudence and in case of strikes. In case of unusual delay, an email will be sent to you.
Any order placed will be shipped the next day.
Exceptional case: orders placed between Friday 12 noon and Monday 12 noon will be shipped on Monday at 17h.

My safety

All your order data is stored securely on the Tattoo Crossover computer system.
Your payment information is known only by the provider of our secure payment solution Paypal. This guarantees the highest degree of security for your payment information.
To know when you are in security mode, a padlock appears at the bottom right of your screen.

Satisfied or your money back

Tattoo Crossover will exchange or refund an item within 14 working days of receiving it at home if you are not completely satisfied with it.
For any exchange, you will have 14 working days after receipt of your order to exchange the products that you are not satisfied with. Items returned incomplete, (without labels and packaging bag) damaged, damaged or soiled by customers are not taken back.
For all manufacturing defects, you will have a period of 3 days after receipt of your order to return the products to us. In all cases, please contact us beforehand by phone at +33 (0)9 87 00 10 93
You can return your item by post, at your expense, to the following address:
TATTOO CROSSOVER
La Grande Couperie
85610 La Bernardière - FRANCE
The shipping and return costs of your order remain at your expense, except in the case of a defective item where it will be refunded to you as well as the return costs (within the limit of the simple "Colissimo" rate grid).
Products must be returned in new condition, in their original packaging. The price of the products will be refunded within 14 days of receipt by Tattoo Crossover.

Guarantees

Legal Warranties

Independently of the commercial guarantee, and in accordance with the regulations, Tattoo Crossover undertakes to respect its obligations relating to the guarantees attached to the products sold on its site, which appear in the articles extracted from the Consumer Code and the Civil Code below:
Consumer Code - article L211-4

Commercial Warranty

The duration of the guarantee varies according to the brand or the article, it is indicated on the labels of the corresponding products.
Some products are not guaranteed.
The guarantees do not apply on the normal wear of certain parts, on the consumables, neither in case of bad use or maintenance, nor in case of professional or collective use, nor on damages caused by causes external to the equipment (lightning, floods, storm...).

Intellectual Property

The use of this web service is reserved for strictly personal use.
All trademarks, texts, comments, works, illustrations and images, whether visual or sound, reproduced on the Tattoo Crossover site are protected under copyright, trademark law, patent law and image rights.
They are the full and entire property of Tattoo Crossover or its partners. Any reproduction or representation, in whole or in part, constitutes an infringement that may result in the civil and criminal liability of the author.
It is strictly forbidden to place a hypertext link to the Tattoo Crossover website using the technique known as framing or deep linking. Any total or partial reproduction of the Tattoo Crossover catalogue is strictly forbidden.

Applicable law

In the event of a dispute, an amicable solution will be sought before any legal recourse.
All relationships arising from the connection and/or use of this site are subject to French law.